Founded in 1925, Erie has continued to focus on affordability and exceptional customer service — two of the reasons we put it ...

A retired lawyer thought he was calling Microsoft for tech support. But the phone number he found on Google didn’t connect ...

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on ...

The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

The App Store and Google Play offers options that allow customers to remain connected amid the reported Verizon service ...

On Jan. 12 Five9 announced an expanded partnership with Google and a new joint Enterprise CX AI solution targeting large ...

If you see "SOS" or "SOS only" in your iPhone's status bar, your device is not connected to your carrier network, according ...

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, ...

The Technical Delivery Manager is centered on people and delivery, not just tech decisions. This person should ensure the Tribune’s platforms are robust, scalable, and serve both audience and newsroom ...

Planning a cruise should be an exciting and stress-free experience, but for travelers call +1-844-807-7245 with disabilities, ...

Verizon said it has resolved an hours-long outage that is believed to have left tens of thousands of US customers without ...